Privacy Policy

Last updated: October 2025

At Malc’s Motorbikes, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect any information you provide when using our website or services.

Who We Are

Malc’s Motorbikes
Unit 14, Theobalds Grove Train Station
Waltham Cross, EN8 7BG
Email: malcsmotorbikes@gmail.com

Phone: 01992 630 279

What Information We Collect

We may collect the following information:

Name and contact details (e.g. email address, phone number)

Motorcycle details (make, model, registration)

Service booking preferences

Payment or invoice details (if applicable)

Communications between you and our team

How We Use Your Information

We use your information to:

Respond to enquiries or service bookings

Schedule and manage MOTs, repairs, and servicing

Send confirmations, updates, or reminders

Provide customer support

Improve our services and website

Comply with legal obligations (e.g. DVSA records)

How We Store and Protect Data

Your information is securely stored and only accessed by authorised staff. We do not sell, rent, or share your personal information with third parties unless required by law or with your consent (e.g. for insurance-related work or recovery services).

Cookies and Website Tracking

We may use cookies to enhance your experience on our website, track website usage, and improve functionality. You can control or disable cookies via your browser settings.

Your Rights Under GDPR

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your information

Object to processing or request data portability

Withdraw consent at any time

To exercise these rights, please contact us at malcsmotorbikes@gmail.com

Third-Party Links

Our website may link to other websites (e.g. BikeTrac, spares shop). We are not responsible for the privacy practices or content of external sites.

Updates to This Policy

We may update this Privacy Policy from time to time. Please check this page for any changes.

Have questions about your data or how it’s handled?
📧 Email us at malcsmotorbikes@gmail.com

📞 Or call 01992 630 279